Information We Collect

At solentariqex, we collect information that helps us provide better financial research services. This happens in several ways, and we want to be completely transparent about what we gather and why.

Personal Information

When you contact us or use our services, we may collect your name, email address, phone number, and business details. We also gather information about your financial research needs and preferences to tailor our methodology to your specific requirements.

Usage Information

Our website automatically collects technical information including your IP address, browser type, device information, and how you interact with our site. This helps us understand which research topics interest you most and improve our service delivery.

Communication Records

We keep records of our conversations, emails, and any documents you share with us. This ensures we can provide consistent service and reference previous discussions about your financial research projects.

Information Sharing and Disclosure

We keep your information private, but there are specific situations where we might need to share it. These are always limited and done with proper safeguards in place.

Service Providers

Sometimes we work with trusted partners to deliver our research services. This might include data analysts, technology providers, or specialized research consultants. These partners only get access to information necessary for their specific role and are bound by strict confidentiality agreements.

Legal Requirements

If Australian law requires us to disclose information, we'll comply while protecting as much of your privacy as possible. This might happen if we're served with a court order or need to comply with financial regulations.

Business Transfers

Should solentariqex ever be acquired or merged with another company, your information might be transferred as part of that transaction. We'd notify you beforehand and ensure the new owners respect these same privacy commitments.

Data Security and Protection

Protecting your information is a serious responsibility. We use multiple layers of security to keep your data safe from unauthorized access, theft, or misuse.

Technical Safeguards

Our systems use encryption both when transmitting data and when storing it. We regularly update our security software and monitor for potential threats. Access to your information is restricted to employees who need it for their work, and we track all access attempts.

Physical Security

Our office at Level 1/1-3 Mandible St, Alexandria NSW 2015 has controlled access, and any physical documents containing personal information are stored securely. We properly dispose of documents when they're no longer needed.

Staff Training

Everyone at solentariqex understands their responsibility to protect client information. We provide regular privacy training and have clear policies about handling personal data.

While we take extensive precautions, no security system is perfect. If we ever experience a data breach that might affect your information, we'll notify you promptly and explain what happened and what we're doing about it.

International Data Transfers

Most of your information stays within Australia, but occasionally we might need to transfer data overseas for specific research purposes or to use certain technology services.

When this happens, we ensure the receiving country has adequate privacy protections or we put specific safeguards in place. We'll always let you know if your information will be processed outside Australia and explain why this is necessary for your research project.

Any overseas service providers we use are carefully selected and must agree to protect your information according to Australian privacy standards, regardless of where they're located.

Changes to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify existing clients directly and post the updated policy on our website.

Minor updates, like clarifying existing practices or fixing typos, won't trigger notifications. We'll always indicate when the policy was last updated so you can see if anything has changed since your last visit.

If new laws require us to change how we handle your information, we'll explain what's changing and how it affects you. Your continued use of our services after policy updates means you accept the new terms.